Terms & conditions

1. Agreement to Terms

By accessing this website or submitting a request through our forms, you agree to these Terms & Conditions.

If you do not agree, do not use this website or submit information through it.

These terms apply to all visitors, users, and clients.

2. Services

We provide UGC creative and related performance-focused content services for paid advertising use.

Scope, deliverables, timelines, and revision limits are defined in written agreements, proposals, or package descriptions.

All services are business-to-business in nature.

We reserve the right to decline service requests that are not a fit.

3. No Performance Guarantees

We do not guarantee specific advertising results, performance metrics, revenue outcomes, or return on ad spend.

Creative performance depends on multiple factors outside our control, including:

• Media buying execution

• Budget levels

• Targeting

• Offer quality

• Landing pages

• Product-market fit

All performance risk remains with the client.

4. Payments

All fees are quoted in advance and must be paid as specified in the proposal or checkout page.

Work does not begin until payment is received.

Late or incomplete payment may delay or cancel delivery.

We reserve the right to change pricing at any time for future engagements.

5. Refund Policy

Due to the nature of digital and creative services:

• All payments are final

• No refunds are provided once work has started

• No refunds are provided for delivered creative assets

Exceptions, if any, are made solely at our discretion.

6. Scope and Revisions

Revision limits are defined by the selected package or written agreement.

Revisions apply only to existing deliverables.

Revisions do not include:

• New creative concepts

• New formats

• Additional creators

• Strategy changes

• Expanded deliverables

Requests outside scope may require additional fees.

7. Usage Rights

Unless otherwise agreed in writing:

• Clients receive paid advertising usage rights for delivered UGC

• Usage is limited to agreed platforms and campaigns

• Organic reposting is permitted

• Full buyouts or extended rights require separate agreement

Creator ownership and likeness rights remain subject to creator agreements.

8. Client Responsibilities

Clients agree to provide:

• Accurate information

• Timely feedback

• Required brand assets

• Compliance guidance

• Legal clearance for claims and messaging

Clients are responsible for ensuring their ads and claims comply with platform and legal requirements.

9. Intellectual Property

All creative deliverables remain our property until full payment is received.

After payment, usage rights are granted as defined in the agreement.

We may display non-confidential work for portfolio or case study purposes unless restricted by NDA.

10. Confidentiality

Client information and non-public data are treated as confidential.

We may reference anonymized performance metrics unless restricted by written agreement or NDA.

Both parties agree not to disclose confidential information without consent.

11. Limitation of Liability

To the maximum extent permitted by law:

We are not liable for:

• Ad performance outcomes

• Platform account actions

• Revenue loss

• Indirect or consequential damages

• Business interruption

Total liability is limited to the amount paid for the specific service engagement.

12. Third-Party Tools and Platforms

We may use third-party tools, creators, and platforms to deliver services.

We are not responsible for outages, policy changes, or actions taken by third-party platforms such as TikTok or Meta.

13. Termination

We may terminate or refuse service if:

• Terms are violated

• Abuse occurs

• Required information is withheld

• Payment obligations are not met

Outstanding fees remain due.

14. Website Use

You agree not to:

• Misuse this website

• Attempt unauthorized access

• Submit false information

• Interfere with site operation

We may restrict access at any time.

15. Governing Law

These Terms are governed by the laws of [Your Country / Jurisdiction].

Disputes will be handled under that jurisdiction.

16. Changes to Terms

We may update these Terms & Conditions at any time.

Updated terms will be posted on this page with a revised date.

Continued use of the website means you accept the updated terms.

17. Contact

For legal or terms-related inquiries:

Business Name: [Your business name]
Email: [your email]